Help & Support

Please check the FAQ section below, if you can't find the advice you need or the solution to your problem then please contact us here at: info@tinywhoop.com

Developing Real World Flying Skills

The piloting skills you gain on the Tiny Whoop GO simulator will be a great help to you when flying real life drones.

Installation - Missing Files

MISSING MICROSOFT WINDOWS COMPONENTS

Automatic windows updates will usually keep your computer updated with the various Microsoft components needed to run you applications. However, it is possible that your computer is missing some components and here we identify the most common problems and show you where to download the fixes for them from the Microsoft site. (Note: make sure you only download these from the Microsoft site to ensure they are safe.)


MISSING MICROSOFT COMPONENT: API-MS-WIN-CRT-RUNTIME-|1-1-0.DLL

This is due to a missing Microsoft Visual Studio redistribution component. Download and install the Visual C++ Redistributable:
www.microsoft.com/en-gb/download/details.aspx?id=48145


MISSING MICROSOFT COMPONENT: X3DAUDIO1_7.DLL OR XAPOFX1_5.DLL

This is due to a missing Microsoft directx component Download and install the Directx update:
www.microsoft.com/en-us/download/details.aspx?id=35


Installation - Missing GlobalShaderCache-PCD3D_SM4.bin

If you see this message it will probably also mention COOKED content is not available (see image). This will be due to the graphics system in your PC not being able to support Microsoft DirectX 11 or greater which is needed to run the software.

Controller - Not Detected

A recent Microsoft windows update changed the default driver allocated to some controllers (Taranis / Jumper etc) and stopped them working. To fix this you need to change the USB driver that windows has allocated to your controller.

There's a support document showing you how here: www.dronesimulation.co.uk/support/Taranis-USB-Driver-Selection.pdf


Controller - Using Gamepads

The XBox controller for the PC and many other game pads will work with Tiny Whoop GO.
The differences to consider are as follows:


If you are using a gamepad as your controller we'd recommend trying adding some negative throttle expo so that your drone hovers around the centre stick position.


Controller - Compatible Transmitters

Below is a list of known compatible transmitters that work with Tiny Whoop GO

For PC:
FRSKY TARANIS PLUS -> MINI USB CABLE
FRSKY TARANIS PLUS -> IRANGEX DONGLE + X4R-SB RX
FRSKY TARANIS PLUS -> IRANGEX DONGLE + X8R RX
FRSKY TARANIS X7 -> MICRO USB CABLE
SPEKTRUM DX6I -> TRAINER PORT USB DONGLE
SPEKTRUM DX6I -> IRANGEX DONGLE + ORANGE R615X RX
SPEKTRUM DX6I -> ORANGE USB WIRELESS DONGLE (LINK BELOW)
TURNIGY TGY-I6 -> TRAINER PORT USB DONGLE
TURNIGY TGY-I6S -> MICRO USB CABLE
TURNIGY EVOLUTION -> MICRO USB CABLE
TURNIGY EVOLUTION -> IRANGEX DONGLE + TGY-IA6C RX
XBOX360 -> USB
PS4 -> USB
TBS TANGO -> MICROUSB ( HOLD DOWN SCAN BUTTON TO BYPASS MODULE)
SPEKTRUM DX9/DX8 GEN1/DX4E -> MIC AUDIO JACK FOR SMARTPROPOPLUS TO VJOY DEVICE DRIVER
SPEKTRUM DX7S -> 3.5MM STEREO AUDIO CABLE -> ACER ASPIRE LAPTOP LINE-IN -> VJOY -> SMARTPROPOPLUS
SPEKTRUM DXE -> ORANGERX DONGLE

For Mac:
TARANIS -> MINI USB CABLE
TARANIS -> ORANGERX (FRSKY) DONGLE
SPEKTRUM FAMILY (DXE, DX6I ARE KNOWN TO WORK) -> ORANGERX (DSM2 / DSMX) DONGLE

Minimum System Spec

The Tiny Whoop GO simulation software uses the latest 3D engine technology and needs a reasonable spec PC to provide realistic visuals and a smooth flight experience. The minimum recommended spec is: Windows 10 OS, Intel i5 dual core CPU, NVidia 1050 graphics card or equivalent supporting DirectX 11 or greater, 4GB RAM plus internet connection.

Tiny Whoop GO is also available for MAC and requires a system with a reasonable 3D graphics capability such as the latest iMacs. Due to the range of systems and graphics capabilities we recommend you download and install it to evaluate performance on your own MAC.